our story

Meet Katie our founder & CEO

I founded The White Cleaning Company in 2011 with a simple belief: a clean, well-kept environment has the power to transform how we live and feel. That philosophy still drives everything we do today.

My background in law sharpened my eye for detail, precision, and high standards, qualities that now define our approach to housekeeping. Every service we offer is built around thoughtful, tailored care: practical, reliable, and designed to bring clarity and calm into busy homes and workspaces.

From regular housekeeping to comprehensive property support, our focus is always the same, delivering a consistently high level of service that makes a genuine difference to our clients’ everyday lives. No shortcuts, no one-size-fits-all solutions. Just honest, meticulous work from a team that takes pride in what we do.

That’s The White Cleaning Company: considered, dependable housekeeping for people who value a well-run home or business.

‍Katie Phillips
Founder + CEO

HOW WE WORK

Your dedicated cleaning team

At The White Cleaning Company, your home or business is looked after by a reliable, trustworthy team who take pride in their work. You’ll usually see the same pair of cleaners each visit, and our standards are explained during your initial consultation for complete peace of mind.

Domestic cleans take place Monday to Friday, 8am–6pm, while commercial visits are scheduled outside business hours to avoid disruption. Our team brings all products and equipment, and we’re happy to use specific items if you have preferences, such as gentler products for sensitive skin. We’re also very comfortable working around pets.

You don’t need to be home during your clean. We securely hold keys, follow your alarm instructions, and ensure your property is locked and safe. If you need to cancel or amend your booking, simply contact our team, we ask for 48 hours’ notice where possible and will always try to accommodate urgent changes.

Our Values

Professionalism
We uphold the highest standards in every aspect of our service, ensuring reliability, discretion, and attention to detail in every home and office we care for. We do this through our commitment to training, preparation, quality control and communication across our teams and our customers.
Respect and Trust
We treat every home and client with the utmost respect, building trust through integrity, consistency, and personalised services. We do this by ensuring the entire team takes care of the company and our clients’ homes or businesses as if they were their own.
Innovation and Improvement
We are not just a cleaning company. We continuously seek better ways to serve our clients, using the latest techniques, products, and approaches to enhance efficiency and quality.
Dedication to Excellence
Our commitment to superior service means we go above and beyond to create pristine, well-managed homes and premises that bring comfort and peace of mind to our clients.
Empathy and Care
We understand that a home is more than just a space - it’s a sanctuary. We bring a personal touch, ensuring every service reflects care, warmth, and an understanding of each family’s unique needs. This is one of our most important beliefs as we recognise the feeling you have of knowing your home is taken care of.

Pricing, payments and peace of mind

We charge an hourly rate, which includes all products, equipment, and insurance. Your price will be confirmed during the consultation based on your property and the level of support required. Housekeeping tasks are quoted individually to reflect your needs.

Invoices are emailed monthly and can be paid by direct debit, bank transfer, or card, whichever suits you.

We’re fully insured. While we take great care, if an accident does occur, you’ll be contacted immediately and a replacement or repair will be agreed.

We welcome all feedback. Our team checks in regularly to ensure your service continues to run smoothly and meets your expectations.

Our reputation is built on trust

Trust is at the heart of everything we do and for years, our customers have trusted us to care for their homes and properties with discretion, consistency and real attention to detail. But don’t just take our word for it, hear directly from those who’ve experienced the difference we make.