WHO WE ARE

The Difference is in the detail

By listening, adapting, and responding to your needs, we deliver a truly personalised home management service, not just another clean.

our story

Meet Katie our founder & CEO

I founded The White Cleaning Company in 2011 with a simple belief: a clean, well-kept environment has the power to transform how we live and feel. That philosophy still drives everything we do today.

My background in law sharpened my eye for detail, precision, and high standards, qualities that now define our approach to housekeeping. Every service we offer is built around thoughtful, tailored care: practical, reliable, and designed to bring clarity and calm into busy homes and workspaces.

From regular housekeeping to comprehensive property support, our focus is always the same, delivering a consistently high level of service that makes a genuine difference to our clients’ everyday lives. No shortcuts, no one-size-fits-all solutions. Just honest, meticulous work from a team that takes pride in what we do.

That’s The White Cleaning Company: considered, dependable housekeeping for people who value a well-run home or business.

‍Katie Phillips
Founder + CEO

HOW WE WORK

Your dedicated cleaning team

At The White Cleaning Company, your home or business is looked after by a reliable, trustworthy team who take pride in their work. You’ll usually see the same pair of cleaners each visit, and our standards are explained during your initial consultation for complete peace of mind.

Domestic cleans take place Monday to Friday, 8am–6pm, while commercial visits are scheduled outside business hours to avoid disruption. Our team brings all products and equipment, and we’re happy to use specific items if you have preferences, such as gentler products for sensitive skin. We’re also very comfortable working around pets.

You don’t need to be home during your clean. We securely hold keys, follow your alarm instructions, and ensure your property is locked and safe. If you need to cancel or amend your booking, simply contact our team, we ask for 48 hours’ notice where possible and will always try to accommodate urgent changes.

Our Values

Professionalism
We uphold the highest standards in every aspect of our service, ensuring reliability, discretion, and attention to detail in every home and office we care for. We do this through our commitment to training, preparation, quality control and communication across our teams and our customers.
Respect and Trust
We treat every home and client with the utmost respect, building trust through integrity, consistency, and personalised services. We do this by ensuring the entire team takes care of the company and our clients’ homes or businesses as if they were their own.
Innovation and Improvement
We are not just a cleaning company. We continuously seek better ways to serve our clients, using the latest techniques, products, and approaches to enhance efficiency and quality.
Dedication to Excellence
Our commitment to superior service means we go above and beyond to create pristine, well-managed homes and premises that bring comfort and peace of mind to our clients.
Empathy and Care
We understand that a home is more than just a space - it’s a sanctuary. We bring a personal touch, ensuring every service reflects care, warmth, and an understanding of each family’s unique needs. This is one of our most important beliefs as we recognise the feeling you have of knowing your home is taken care of.

Pricing, payments and peace of mind

We charge an hourly rate, which includes all products, equipment, and insurance. Your price will be confirmed during the consultation based on your property and the level of support required. Housekeeping tasks are quoted individually to reflect your needs.

Invoices are emailed monthly and can be paid by direct debit, bank transfer, or card, whichever suits you.

We’re fully insured. While we take great care, if an accident does occur, you’ll be contacted immediately and a replacement or repair will be agreed.

We welcome all feedback. Our team checks in regularly to ensure your service continues to run smoothly and meets your expectations.

Testimonials

Our reputation is built on trust

Trust is at the heart of everything we do and for years, our customers have trusted us to care for their homes and properties with discretion, consistency and real attention to detail. But don’t just take our word for it, hear directly from those who’ve experienced the difference we make.

VIEW TESTIMONIALS

“A big thank you for everything you’ve done with me this year. From the initial set-up to helping take away the nerves of getting things running smoothly, your support has really been appreciated.”

Mary P.

AIRBNB HOST

“We've been using Katie and her team for our Airbnb! Always cleaned to perfection and always completed on time, every time! Thank you.”

Natalie F.

AIRBNB HOST

“Hi, honestly, I cant thank you and the girls enough for all your help! It's been amazing and taken away so much stress. It's opened my eyes to standards I should strive for..."

Jodie G.

DOMESTIC SERVICES CLIENT

“We use 'The White Cleaning Company' for our personal house cleaning and office cleaning. They’ve consistently been reliable, professional, and easy to work with. The quality of their cleaning is strong across all areas, and the team is always friendly and thorough. A great choice for both regular and one-off cleaning jobs."

Jo F.

COMMERCIAL SERVICES client

“We’ve used several cleaning companies in the past, but none compare to The White Cleaning Co. The team is professional, thorough, and always leave our home looking pristine. It’s such a joy to have a spotless house without the hassle of doing it ourselves.”

Mark & Eva W.

Domestic Services Client

“We have been using The White Cleaning Co for our apartment over the last year. Katie has been adaptive and helpful with scheduling and supported us with ad hoc requests on a number of occasions. We’ve would definitely recommend the business and the cleaning teams and hope to continue our partnership for many more years."

Rachael K.

AIRBNB HOST

“Katie and the Team are fantastic! The flat looks and smells amazing every week and I cannot recommend them enough!"

Emma T.

dOMESTIC SERVCIES CLIENT

“I’ve been working with the White Cleaning co for many many years and I think they are exceptional. They are thorough, professional, friendly and always on time. I really appreciate the personal service and couldn’t recommend them highly enough."

Dan M.

Domestic SERVICES client

“High quality service, super reliable, friendly and you're always guaranteed a good clean! Would highly recommend."

Ed B.

dOMESTIC SERVICES CLIENT

“Super organised and easy to deal with. Do a great job cleaning and very reliable. Would recommend to anyone especially if trying to run an Air BnB."

Jonny E.

AIRBNB HOST