Excellence in Action

The owner of a high-quality property in Windsor, overlooking the Castle, wished to launch the home as a premium Airbnb. While the property itself was exceptional, the client was new to short-let hosting and sought professional guidance to ensure the Airbnb was set up correctly from the outset and operated smoothly once live.

The priority was to create a calm, confident launch, minimise operational risk, and deliver a consistently high guest experience.

We were engaged at the early stages of the project to advise and support the client through the Airbnb set-up process, followed by the delivery of ongoing changeover housekeeping.

Our approach focused on clarity, reassurance, and practical support, removing uncertainty and helping the client feel confident at every step.

Our experience allowed the client to avoid common pitfalls and start hosting with confidence.

Once the Airbnb was live, we provided regular changeover cleans, ensuring the property was presented to a consistently high standard for every guest.

This includes:

The property’s location and views demand a premium experience, and our service reflects that expectation.

Beyond the practical delivery, our role was to provide reassurance, particularly during the early stages of hosting. We acted as a dependable partner, helping the client feel supported rather than overwhelmed.

The client recently shared the following feedback:
"A big thank you for everything you’ve done with me this year. From the initial set-up to helping take away the nerves of getting things running smoothly, your support has really been appreciated.”

The Airbnb launched successfully and now operates smoothly, with consistent presentation standards and professional changeovers that support positive guest experiences and reviews.

Leworth Serviced Apartments manage several high-quality apartments in Windsor, welcoming guests throughout the year. Initially, the owners were managing all of the housekeeping themselves alongside running the business.

While they were committed to maintaining high standards, balancing the day-to-day running of the apartments with regular changeovers quickly became demanding.

Because guest reviews depend so heavily on presentation and cleanliness, the owners were understandably cautious about handing this responsibility to an external team. They needed a partner they could trust to maintain the exact standards their guests expected.

The White Cleaning Co. was brought in to take over the housekeeping for the apartments, providing reliable, high-standard changeover support whenever guests check out.

We now attend the properties regularly, often visiting most days depending on the booking schedule. Our team prepares the apartments for each new arrival, ensuring every space is clean, well presented, and ready for guests.

We also work alongside the client’s booking system, using Guesty to manage the cleaning schedule and ensure that every turnaround is carefully coordinated with guest arrivals and departures.

Our service for Leworth Serviced Apartments includes the full preparation of each property between guest stays.

This includes:

Attention to detail is particularly important for this client, and our team ensures that the apartments are presented exactly as expected each time - right down to the final positioning of furniture and finishing touches.

Over time, the relationship has developed into a trusted partnership. What initially began with understandable caution has become a dependable arrangement where the owners know the apartments will always be prepared to a high consistent standard.

Greg shared the following review after working with The White Cleaning Co. for the past year:

"Excellent cleaning company that we've been using for the past year across several serviced apartments in Windsor. Katie and her team are always reliable, responsive, and go the extra mile to keep everything spotless. We’re really pleased with their service and wouldn’t hesitate to recommend them."

The apartments receive consistent  excellent guest reviews, supported by consistent presentation and reliable housekeeping. The owners told us that they feel like they ‘have struck gold in finding us’ which made us very happy to hear.

Leworth Serviced Apartments now operate with a dependable housekeeping structure in place. Every apartment is prepared carefully for each guest arrival,  ensuring a consistently clean, well-presented space.

With reliable scheduling, regular support, and a strong attention to detail, the properties maintain the level of presentation that guests expect from a high-quality serviced apartment. The apartments are always ready for the next arrival, without the owners needing to manage the process themselves.

As a result, the owners have been able to step away from the day-to-day pressure of housekeeping, confident that their apartments are being prepared professionally and consistently, while they focus their time on running and growing the business.